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[Closed] Why isn't X server online?

Nylex
(@admin)
Illustrious Member Admin

We occasionally close some of our servers due to inactivity, but their information and online status may sometimes remain on the servers page. Here are the most common reason why a server is closed:

Inactivity
Servers with little to no population will usually get closed and preparation for change will occur, this is the most common cause for a server to be closed.

Maintenance
Staff may be working on a large overhaul/update to one of the servers and therefore put it into maintenance mode which disallows players to join. 

Updating
You may have caught the server while it's trying to update, updating only takes a couple of minutes and the server should be back online in no time!

Crash
Rarely, a server can crash. This is usually caused by a modded item behaving unusually. If you notice one of our popular/primary servers offline for an extensive amount of time, it could be possible that staff are unaware about it- we would appreciate it if you would let us know so we can put the server back online and begin fixing the issues! 

Topic starter Posted : 12/05/2018 5:45 pm
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