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[Closed] Why don't I have my donator rewards yet?

Illustrious Member Admin

Donator kits typically take a few hours to be activated as they have to be done manually and are not automatic. 

99% of the time you'll just have to wait a little longer before you receive it as they are not instant. However if you do not receive it after 24 hours, contact staff either via the discord or here on the forums and you will be assisted.

Incorrect information
Double check you have given the correct steam profile link on your order, make sure it is your profile.

Invalid information
Double check you have given either a Steam profile link or a steam64 ID. Any other information is invalid (such as a username, trade offer link etc), so look out for a refund on invalid info orders. 

Topic starter Posted : 12/05/2018 5:38 pm