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I'm not sure why I was banned

archiestride42
(@archiestride42)
Active Member Customer

When I logged on today, it said I had been banned for *long number*: unspecified. I'm not sure why I was banned, as I wasn't even on the server yesterday and it was fine the day before. Can I get some information about this please? 

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Topic starter Posted : 23/01/2018 6:46 pm
D4NKlNG
(@d4nklng)

Hi Archie,

Before we help you through this, we're gonna need some information from you. Firstly we're gonna need your steam link, this is so we can check with our staff team and see if they recognise your profile. We will also need to know your ingame name and what server/s you are currently banned from?

Thanks

Dan

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Posted : 23/01/2018 6:51 pm
archiestride42
(@archiestride42)
Active Member Customer

Oh lol im a retard:

IGN: [WDH] Commander

Steam:  http://steamcommunity.com/id/archie4261

I mainly go on Chernarus but I haven't tried any others, will take a look

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Topic starter Posted : 23/01/2018 6:54 pm
archiestride42
(@archiestride42)
Active Member Customer

I am not banned on Canada +

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Topic starter Posted : 23/01/2018 7:47 pm
Fin Richards
(@fin)

Do you recall breaking any rules, being talked to by any staff member? Anything which could help us find out the truth.

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Posted : 23/01/2018 7:55 pm
archiestride42
(@archiestride42)
Active Member Customer

No, like I said, I wasn't on yesterday so I'm not sure how it happened. No one has messaged me on Discord. If you like, I can get a screenshot of the screen I get when I try to join and me signed into my steam account if that helps

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Topic starter Posted : 23/01/2018 8:09 pm
archiestride42
(@archiestride42)
Active Member Customer

Well my brother told me he played for a short while and got banned on the server on the day that I was banned (He likes to do this kind of thing, it was probably a mistake showing him this). But that shouldn't have an effect on me should it? He was on his own computer and everything

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Topic starter Posted : 25/01/2018 8:04 am
Nylex
(@admin)
Illustrious Member Admin

When an account it banned, their IP is also banned. So anyone that tries to get on the server from that IP won't be able to. This is probably what has happened. What's your brothers steam? Staff really should've left a reason 😛

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Posted : 25/01/2018 8:35 am
archiestride42
(@archiestride42)
Active Member Customer

http://steamcommunity.com/id/jigeyug/
I believe

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Topic starter Posted : 25/01/2018 4:26 pm
Nylex
(@admin)
Illustrious Member Admin

hmm, suspicious looking account 

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Posted : 25/01/2018 5:09 pm
archiestride42
(@archiestride42)
Active Member Customer

?????

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Topic starter Posted : 25/01/2018 5:38 pm
Şçøŕpïøņ
(@scorpion)

It looks like it has just been made...

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Posted : 25/01/2018 7:32 pm
archiestride42
(@archiestride42)
Active Member Customer

Why don't you check the logs

Anyway as I said earlier, I showed him this

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Topic starter Posted : 26/01/2018 7:59 am
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